Specialised
Repatriation
Services
Let us help you today!
Available 24 hours a day, 7 days a week, 365 days a year, for all your repatriation needs.
Contact us nowAbout Us
If you need help to get a family member or friend home due to illness or injury, then simply call our UK call centre that’s open 24 hours a day, 7 days a week, and we will take care of the rest.
Airmedic International is a UK registered company that was started by two highly experienced IHCD registered Paramedics, along with a NHS Consultant in Emergency Medicine and Pre-Hospital Care with 20 years experience working in a UK major trauma centre.
With assistance from of our dedicated network of global partners, we are able to create bespoke repatriation packages from anywhere in the world, so we can safely return clients back to the UK as soon as possible.
When putting together a repatriation package, we carefully select the most appropriate members of our staff from our large team of experienced NHS trained Doctors, Paramedics, and Health Care assistants, in order to deliver the best possible care.
As well as offering worldwide medical repatriation both privately and through insurance, we also offer a chaperone service for the elderly, disabled, and children on commercial flights.
Please contact us to learn more about the services we provide.
Air Ambulance
For those individuals requiring a higher level of medical care, we can arrange for a fully equipped ambulance aircraft, crewed by our experienced medical team to fly out and retrieve your loved one. Our medical team will travel to the hospital abroad, take a full handover from the hospital staff, and then continue ongoing care throughout the entire journey, until we are able to hand over their care to the medical staff within the UK receiving hospital.
Bespoke Transfers
We always endeavor to arrange the most cost-effective option for all our clients, which for those with a less severe medical diagnosis, is often to fly home on a commercial airline with one of our UK registered Paramedic escorts.
Chaperone Services
We can arrange for one of our friendly chaperones to fly and meet your elderly relative, child, or vulnerable relative from anywhere in the world, and then assist them with their journey back to the UK. We are happy to provide a door to door service and give you regular updates throughout the journey, thereby giving you the reassurance your loved one is being well cared for and is safe at all times.
All our chaperones are enhanced DBS checked on a regular basis, and have the appropriate child and adult safeguarding qualifications.
Door to Door Service
Not all our clients need to travel to hospital on their return to the UK. They do on occasion, however, require appropriate transport to a private residence or clinic. We can take care of all your travel needs from any airport in the country. Just let us know where you want to travel to, and we will sort the rest.
Our medical repatriation process
Call our 24/7 UK call centre
We contact our medical team
We assess your medical condition
We arrange suitable transport
Handover to care in your home country
Medical Director
Rob Anderson
An NHS Consultant in Emergency Medicine and Pre-Hospital Care, He has 20 years experience working in the Pre-Hospital patient transfer setting. This includes carrying out emergency and planned transfers in the NHS.
During frontline service in Afghanistan serving as a medical officer to the Parachute Regiment, Rob carried out and arranged casualty air evacuations from both the frontline and back to the UK.
Based at James Cook University Hospital in Middlesbrough one of the UK’s major Trauma Centres, Rob thrives working in high pressured environments. Having 15 years air ambulance experience he is currently working with Yorkshire Air Ambulance as a HEMS Consultant.
Leading our medical team, Rob is passionate and committed to delivering the highest standards of medical care at all stages of the patient journey.
Logistics Director
Oliver Lord
oliver.lord@airmedic.international
Oliver joined Essex Ambulance Service in 1994 and went on to qualify as a Paramedic in 1998. During his 30 years’ service, he has gained extensive experience in pre-hospital care whilst working for 3 different NHS Ambulance Trusts across the country.
The ability to deliver the best possible care for his patients has always been a priority, and so, over the years Oliver has taken every opportunity to develop his clinical practice through further education at University. In 2009 Oliver graduated from Teesside University with a 1st Class Honours Degree in Paramedic Science.
Over the past 10 years Oliver has specialised in minor illness and minor injury, working as an Urgent Care Practitioner for the Yorkshire Ambulance Service NHS Trust, and as an Advanced Practitioner for Humber Teaching NHS Foundation Trust at Whitby Urgent Treatment Centre.
With further experience in team management and event co-ordination, Oliver heads up logistics at Airmedic International.
Operations Director
Craig Burnett
Craig has been a registered Paramedic for more than 25 years with an NHS Ambulance Trust. Through this time, he has developed skills in team leadership and operational command. He has been a Paramedic manager for over 10 years.
He has previously served with the Mountain Rescue for many years and gained experience and qualifications in Wilderness Medicine and Advanced Casualty Care. Craig has also been a Paramedic with the RNLI, serving on lifeboats and has provided medical care to those who needed it whilst out at sea.
Craig brings a wealth of knowledge and experience to the team with his expertise and experience in patient care either on Sea, Air or Land.
Craig brings his operational command experience to the front to head up as Airmedic International’s operations director.
Worldwide Service
Bringing you home safely from any corner of the globe.
Qualified Team
A team of experts ready to provide exceptional service and care.
Quick Response
We aim to provide essential and efficient support, when you need it.
Network of Partners
We have a dedicated network of global partners to help implement the most appropriate and cost-effective solutions.
Multilingual Experts
Our multilingual experts are on hand 24/7 to ensure that no language barriers get in the way of us providing the best possible service.
24/7 UK Support Centre
You can call our helpline at anytime of day, 365 days a year. Our co-ordinators are here to provide constant support throughout the repatriation process.
Enigma Document Portal
This bespoke application enables us to securely upload, view, update, and send data from anywhere in the world in real time.
In a word…..everyone! Our clients range from those individuals that are seriously ill, requiring a full medical team that need to travel home in a private ambulance aircraft, to those that need minimal medical care, but require assistance due to limited mobility, and are therefore well enough to fly home on a commercial flight.
Unfortunately, there is no universally valid answer to this frequently asked question. The costs of a medical repatriation depends on many criteria, such as the condition of the patient, whether the repatriation is required at short notice, the flight route, the number of accompanying persons, the need for ground transports, etc. Our staff will calculate the exact price of your medical repatriation at any time, completely free of charge and without obligation. You can reach us daily, around the clock, even at weekends and on public holidays.
Yes, unless otherwise advised by the UK Government.
The majority of our staff are HCPC registered Paramedics, and will be carrying on board the aircraft a medical bag containing everything they should need to treat any illness that develops during the flight.
Airmedic International Ltd holds comprehensive liability insurance.
If you wish to have a travel home with your relative or friend, that’s no problem at all.
We can happily arrange a door-to-door service if that is what you require. Please bring this to our attention when making the booking, so we can ensure this is included in the travel itinerary.
All personal information is securely uploaded onto a cloud-based application called Enigma; software that has been designed with security as it’s number one priority. Data Protection is always at the forefront of our minds.
Contact Us
Completing this form means that a member of our team will be in touch with you as soon as possible. For urgent enquiries, please don’t hesitate to call us using the numbers below.
Telephone (inside UK):
0333 772 3035
Telephone (outside UK):
+44333 772 3035